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The Windows startups, Windows Processes, and Windows Services below are only a subset of the massive database used by our The Ultimate Troubleshooter product. Try it out
— it's simpler than searching these pages. |
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Task
List
Name
|
PROGRAM
&
MANUFACTURER
|
WHAT
IT IS
AND WHAT YOU CAN DO
|
|
W3dbsmgr |
W3DBSMgr.exe
(Pervasive Software) |
Database Service Manager
for Pervasive SQL 2000 Workgroup edition, also called the
Database Engine or the MicroKernel engine. It runs on the
workgroup PC which you have designated as the Pervasive SQL
server and shows as an icon in the System Tray if it is started
by the Startup Folder, otherwise there is no icon in the
System Tray if it is started via the Registry.
Recommendation :
If you use Pervasive SQL, you need the Database Engine to be
running, so you should leave this task alone. That said, the
Database Engine, W3DBSMGR, has a tendency to crash or freeze the
PC it is running on if it is started at boot-up via the Startup
folder at the same time as other programs – our recommendation
in this scenario is that you take the Database Engine out of the
Startup and start it manually when all the other
auto-started programs have finished opening. |
|
W98eject |
W98eject.exe
(Sigmatel) |
USB
disconnect. Background startup task
installed by the drivers CD of Sigmatel-made USB MP3 players
or USB pen drives. This task is only needed for Windows 98
where it installs an icon in the System Tray which simulates
the Windows ME/2000/XP/2003/Vista USB “Safely Remove
Hardware” icon. Clicking on the icon ensures that
Windows 98 writes to the USB device any data that it still
has in memory (thus avoiding data corruption on the USB
device) and then a message pops up telling the user that
he/she can unplug the USB pen/MP3-player.
Note that Sigmatel is an OEM manufacturer which means that
it makes products for other manufacturers to sell under
their own badges and model names. As a result this task
will be installed by the drivers CD of many other brands,
such as Matsunichi, SanDisk, and others.
Recommendation :
This task is simply not needed on any version
of Windows other than Windows 98/98SE – what it does is part
and parcel of what any modern version of Windows provides
already.
Thus, if you do not have Windows 98/98SE, as a first step
disable this task on the Startups tab of The Ultimate Troubleshooter and use your PC for a few
days. This will enable you to verify that you indeed do not
need this task to access your USB pen/MP3-player and that
Windows does have the inbuilt facility to enable you to
“Safely Remove Hardware” before you unplug the device
thus ensuring you do not suffer data corruption.
This program normally uses between 3Mb to 4Mb of memory and
it is not unusual to see two instances of it on the
Tasks tab of TUT. |
|
Wanmpsvc |
WanMPSvc.exe
(AOL – America Online) |
WAN MiniPort Service
installed by AOL 7.0 and later versions on Windows 2000/XP/2003
systems.
Recommendation :
Irrelevant to the VAST majority of AOL users, if not all of
them. Some users, however, have reported errors with this
service. We advise therefore that you go into "Control Panel \
Administrative Tools \ Services" and set this service to
Manual. |
|
Waol |
WAOL.exe
(AOL – America Online) |
WAOL.exe is actually the
main AOL program, not to be confused with AOL.exe which is a
System Tray icon for AOL.
Recommendation :
None – you have the main AOL program open, which is why WAOL is
showing in your Task List. |
|
Wapicc |
Wapicc.exe
|
See
WINSERVN. |
|
Wapiit |
Wapiit.exe |
See
WINSERVN.
|
|
Wapisu |
Wapisu.exe
|
See
WINSERVN. |
|
Wapisvit |
Wapisvit.exe
|
See
WINSERVN. |
|
Wapisvsu |
Wapisvsu.exe
|
See
WINSERVN. |
|
Wapitr |
Wapitr.exe
|
See
WINSERVN. |
Warm
ExeName32 |
Warm.scr
(???) |
You have the
W32.Scold@mm virus. |
|
Watch |
Watch.exe
(Mustek, ScanMagic & others) |
Direct Scan
System Tray utility installed by the Twain drivers for Mustek
and ScanMagic scanners, and possibly other makes of scanners.
In this case “Direct Scan” is not quite what its name normally
implies when used in conjunction with other scanners. Here
WATCH is simply a green System Tray icon which depicts a
scanner. When you double-click on it it brings up a Scan Panel
where you can press on‑screen buttons to : scan into an
application of your choice, scan directly to a printer, scan and
fax through your fax modem, scan to email, and scan to OCR
(convert scanned document into a wordprocessor document).
Recommendation :
This icon is larger than most System Tray icons,
and it is so life-like and so noticeable, it actually makes
remembering how to start the scanner, dead easy. We find it
very user friendly as a result and recommend keeping it. |
|
Watchdog (1) |
Watchdog.exe
(Mustek, ScanMagic & others) |
One of the strangest
background tasks we’ve ever come across. This task, installed
by the drivers for older generations of Mustek scanners, simply
turns the scanner light ON when it is scanning, and OFF when the
scanner is idle !!! Hilarious.
Recommendation :
If this task is not running the scanner light is ON all the time
(!!!) which can be confusing for the end-user who may think
there is something wrong with the scanner. Leave alone
therefore. |
|
Watchdog (2) |
Watchdog.exe
(Compaq) |
Compaq Internet Watchdog
program. We have as yet no idea as to what this task does.
Recommendation :
Since we do not know what it does, we can only recommend to
leave it alone. |
|
Wbengine |
Wbengine.exe
(Microsoft) |
Block Level
Backup Engine service. A better name for
this service would have been Disk Imaging Service.
This service, found in Windows Vista, comes into use when you
use the Vista Backup and Restore Center to perform a
Complete PC Backup of your PC – this Complete PC
Backup effectively backs up your computer as a complete disk
image which you can use at a later date to restore your entire
Vista PC using the Windows Recovery Environment from
your original Vista Boot CD (Vista Installation CD). Users of
Norton Ghost or LiveState Recovery will be familiar with the
concept.
When you backup your PC in this way, this particular service,
the Block Level Backup Engine Service, performs the
actual backup by reading your hard disk block by block of
information (rather than file by file or folder by folder).
Recommendation :
Leave alone. The Startup Mode of
this service is set to Manual by default and the
service only kicks in when you perform a Complete PC Backup.
Thereafter it automatically terminates once you exit the
Complete PC Backup screen. |
|
Wbload |
WBLoad.exe
(Stardock Corp) |
WindowBlinds Load module.
This startup item loads WindowBlinds at Windows boot-up.
WindowBlinds is primarily a "skin" utility which enables you to
change the way your Windows environment looks, much like the
Windows Schemes in the Appearance tab of Display
Properties (Control Panel). It also boasts certain security
features to enable you to restrict what specific users can do
while in Windows.
Recommendation :
You need this startup item if you want WindowBlinds to start
when Windows starts. However, if you are troubleshooting PC
startup problems this should be one of the first items you
temporarily disable during your troubleshooting experiments. |
|
Wcescomm |
Wcescomm.exe
(Microsoft) |
Microsoft ActiveSync
Connection Manager. ActiveSync is Microsoft’s free
Synchronization manager which enables you to synchronize your
Windows CE based handheld/palm-size PC with your desktop PC.
You can synchronize documents but also e-mail and calendaring
items. WCESCOMM starts whenever the PC boots up and runs in the
background in the System Tray until it detects that a Pocket PC
has been connected to your PC, at which points it shows up to
begin the synchronization process.
Recommendation :
One of the most common problems with ActiveSync is the WCESCOMM
process hanging because ActiveSync encountered problems during
synchronization. When that happens the user often has no option
but to shutdown and restart his PC before ActiveSync will again
recognize his Pocket PC. Another issue is WCESCOMM interfering
with your connection to a network, or preventing the user from
using some of his serial or USB ports with other software.
Finally, when not in use, WCESCOMM can often still consume up to
10% of CPU processing time ! Disabling it with The
Ultimate Troubleshooter
does not work because it is re-installed as a startup item the
next time you manually start ActiveSync ! If you have any of
the above problems, download ActiveSyncToggle from our
Downloads page – it enables you to stop and start
ActiveSync (in the shape of WCESCOMM) as and when you really
need it. |
|
Wcesmgr |
WCESMgr.exe
(Microsoft) |
This is the Microsoft
ActiveSync Application itself. If this shows up in your Task
List then you are probably currently in the process of sync’ing
your handheld device with your PC.
Recommendation :
Essential – Leave alone. Note : depending on your
configuration, WCESMGR may stay in your Task List after you have
finished using ActiveSync and until your next reboot. |
|
Wcmdmgr |
Wcmdmgr.exe
(Wild Tangent) |
Wild Tangent’s Automated
Support Engine for their Web Driver. The Wild Tangent web
driver is used in many applications, from games to MP3 players.
Recommendation :
This program is not required; its sole purpose is to enable Wild
Tangent to automatically support new hardware through the
feedback that it gets from this program over your Internet
connection. Our recommendation, therefore, is that you stop it
from running. To do that find the Wild Tangent icon in
the Control Panel, then the "Automatic Updater" tab, and clear
the "Automatic Updater enabled" checkbox. Next, disable WCMDMGR
with The
Ultimate Troubleshooter. |
|
Wcpcc |
Wcpcc.exe
|
See WINSERVN. |
|
Wcpsvsu |
Wcpsvsu.exe
|
See WINSERVN. |
|
Wcpsvtr |
Wcpsvtr.exe |
See
WINSERVN.
|
|
WDF |
WDF.exe
(Webroot Software) |
Webroot
Desktop Firewall System Tray icon.
Background System Tray program installed by the Webroot
Antivirus with Anti-Spyware & Firewall security
software. This icon displays the status of the firewall in
the System Tray as well as firewall alerts. You can
right-click on the icon to open the Webroot Firewall Control
Center or to run specific features of your Webroot firewall.
Recommendation :
Our normal recommendation for such a task
would be : “If you use a firewall it is essential to be
able to access it instantly from the System Tray and it is
essential to be able to see the realtime status of your
firewall at all times, as well also being able to receive
alerts from your firewall software – Leave alone
therefore.”.
Unfortunately, at the time of
writing, 18-Aug-2008, our recommendation has to be that you
disable the firewall component of your Webroot Antivirus &
Anti-Spyware security software. The reason : looking at a
period from December 2007 to August 2008, this particular
task has exhibited wholly unacceptable behaviour. 70% of
the time this task will consume between 4Mb to 39Mb of
memory. The problem, however, is with the 30% of cases
where this task will consume anything from 85Mb of memory to
a totally unbelievable 1Gb of memory (Yes, 1,024Mb!!!), with
in‑between figures being, for example, 115Mb, 157Mb, 763Mb,
and so forth – you name a figure between 80Mb and 1024Mb of
memory and this task will have used that much memory at some
stage; unbelievable! And the worst part is that it is
random – the same PC will have no problems with this task on
one day and, then, on another day the task will start
gobbling up 200Mb or more. And updating the software has
not made any difference to this task – every single version
of the Webroot Firewall from December 2007 to August 2008
has exhibited this cantankerous behaviour.
Our recommendation, therefore, is that you disable the
firewall component from within the Control Center and only
run the antivirus & spyware components. |
|
Wdfmgr
UMWdf |
Wdfmgr.exe
(Microsoft) |
Microsoft’s User Mode Driver Manager service.
At the time of writing this service gets
installed on Windows XP when you either install Windows Media
Player 10, or when you upgrade to Service Pack 2 for Windows
XP. Introduced in September 2004. This service is part of the
new device driver strategy from Microsoft for Windows
2000/XP/2003 and future versions of Windows : this strategy,
the Windows Driver Foundation (WDF), aims to make it
significantly simpler to write drivers for tomorrow’s Windows
environments which hopefully will lead to higher quality and
more reliable drivers; it also aims to ensure that, in future,
buggy or badly written drivers will not have the detrimental or
catastrophic effects that they have nowadays (freezes,
instability, Windows not booting up, illegal operations,
etc..); finally, the new strategy also aims to ensure that many
more drivers will be installable without the PC needing to be
logged in as “Administrator” or with “Administrator”
privileges. Starting with Windows XP Service Pack 2 and Windows
Media Player 10, Microsoft is adding the WDF framework to
Windows 2000/XP/2003 to enable peripheral manufacturers to start
producing WDF drivers. For technical
users : this particular service, WDFMGR, implements the
user-mode driver framework of the new WDF driver strategy. This
framework enables developers to create drivers for network
connected devices, and some USB devices, where the drivers run
in user mode rather than kernel mode but still behave as
standard Plug-and-Play drivers.
Recommendation :
This service, introduced in September 2004, is
now an essential service which you should leave running as, in
2006, many manufacturers have now produced WDF drivers and
WDFMGR will therefore be needed for those drivers. |
|
Wdvrctrl
WinDRVCtrl |
WDVRCtrl.exe
(???) |
Driver task
installed by the drivers for some TV capture cards. We are not
sure who makes the drivers but some of the manufacturers whose
TV cards might include this driver task include Asus, Guillemot,
and LifeView.
Recommendation :
As we do not know the purpose of this task, we can only
recommend to leave it alone. |
|
Weather |
Weather.exe
(AWS Convergence Technologies Inc.) |
System Tray application
which informs you of weather alerts in your area or in whichever
United States area you want to monitor. It displays in the
System Tray as the current temperature of the area you are
monitoring – you can then right-click on the icon to access
various configuration options, or you can double-click on it for
a more expanded and expansive summary of the weather. Although
the free version is sponsored by advertising, this is one of the
few ad sponsored apps which we would tolerate as it is, quite
simply, extremely useful for some people : those living in
coastline, river valleys, mountain or tornado areas, long-range
commuters, etc..
Recommendation :
Of no use if you find this on your new computer and you do not
live in the United States, in which case de-install it via the
Control Panel. Otherwise we have not had any report of problems
caused by WEATHER. |
|
Webassist |
WebAssist.exe
(180Solutions.com) |
Ad serving software which
pulls up advertisements from ad servers whenever you are
connected to the Internet. WEBASSIST is part of the n-CASE product
from 180Solutions and gets installed by a variety of FREE
downloaded products (many music file sharing programs) who make
their money through the advertisements that you receive while
browsing the Internet. Here is the 180Solutions write-up on
n-CASE as of 11-Dec-2003 – aimed at software writers : "We
own the largest and easiest to use Comparison Shopping Network
ever created, now with over 16 million users. The majority of
our distribution comes by partnering with developers and
providers of widely distributed, consumer-oriented software. By
partnering with software providers, and bundling our n-CASE
software (just over 100k in size) with other downloadable
software applications, we provide our Distribution Partners with
a critical revenue stream. When bundled with other software
products, we don’t charge the user for our software – and
instead offer it to the consumer for free to install if they
desire (a $4.99 value). Once installed, we provide the user
with contextually based shopping alternatives which then
generate money for us based on our partnerships with the
comparison shopping sources. We can then either share with you
a percentage of the revenue generated from your users, or pay
you a flat fee per install, whichever you prefer".
Recommendation :
There is nothing good we can say about WEBASSIST. The most
common complaint is this task taking up between 40% to 90% of
CPU time and the PC running extremely slowly as a direct result,
not to mention the extremely irritating random pop-up ads. We
suggest you remove WEBASSIST by using Spybot from our
Downloads library. |
|
Webcamrt |
WebCamRT.exe
(???)
|
Startup item
installed by the SpotLife broadcast software which comes with
some Logitech QuickCam webcams. While we are not certain about
the exact role of WEBCAMRT itself, for those who do not know
the SpotLife software enables the user to effectively have
his/her own TV station ! This is achieved through the SpotLife
software which broadcasts the images and sound captured through
your QuickCam webcam, to a URL on the SpotLife.com website.
As and when you want to broadcast, you give the URL to those
people who will be allowed to watch the broadcast. All the
allowed viewers then have to do is home in on that URL and that
in turn starts RealPlayer which plays your broadcast.
Recommendation :
After 4 years in operation SpotLife.com ceased operation on
12-Dec-2003. On this basis you can safely de-install SpotLife
software from the “Add/Remove Programs” icon in the
Control Panel (if there is a SpotLife uninstall entry), and
delete this entry from the Startups tab of The
Ultimate Troubleshooter.
|
|
Webcolct |
Webcolct.exe
(Logitech) |
Background task installed
with the Logitech MouseWare 9.x software and which drives an
on-screen Internet browser integrated "web wheel". The
WebWheel is a programmable on-screen ... wheel which
enables you to access, through the click of the mouse, up to 5
web addresses, as well as some of the most common browser
commands (Forward, Back, Favorites, Reload current page, Stop
loading page). Our Thanks to the AnswersThatWork user who
pointed us to the right information.
Recommendation :
Without this task the WebWheel will not work. Thus it is up to
you as to whether you like and use that facility, in which case
you should keep this task, or whether you have no use for it, in
which case you can disable this task with The
Ultimate Troubleshooter. |
|
Webrebates
Webrebates0
Webrebates1 |
WebRebates.exe
WebRebates0.exe
WebRebates1.exe
(TopRebates.com) |
Program that is
part of the TopRebates.com AutoTrack software.
TopRebates.com’s description of AutoTrack : “It simply
notices when you land on selected sites and sends a message
notifying you of participating merchants. TopRebates AutoTrack
ensures that your purchases from all participating merchants
earn you rebates, whether you’ve recently visited the TopRebates
website or not.”. At the time of writing we are not sure as
to whether AutoTrack is only ever installed if the end‑user
willingly decides to try the TopRebates.com rebates programme,
or whether it is sometimes installed surreptitiously when the
end‑user installs other software downloaded from the web.
Recommendation :
This program is effectively Adware, ie. software
which pulls up advertisements while you are browsing the web.
The only question is whether this is adware that you want
because you want and like the TopRebates.com programme, or
whether it is adware you never realised you were installing and
which you therefore want off your PC. If it is the latter, the
first thing to do is to go to the “Add/Remove Programs”
icon in the Control Panel and see if there is a WebRebates
entry that you can remove. If there is, remove it. Next,
reboot and check whether you see can still see this entry in The
Ultimate Troubleshooter. If you can, then do as
follows :
1) Boot your PC into Safe Mode.
2) On the Startups tab, for each instance of a
WebRebates entry, right-click on the entry and
choose the Delete from the hard disk the file that this
Startup points to option.
3) Next, still on the Startups tab, right-click
on each instance of WebRebates and delete the
entry.
4) Click the big green APPLY button to make the
changes stick.
5) If you have Windows 2000/XP/2003, switch over to the
Services tab and check whether there are any
WebRebates services. If there are, right-click on each
of them and set their Startup Mode to Disabled.
6) Reboot your PC into Normal Mode.
7) Using Windows Explorer or “My Computer”, locate the
Web_Rebates folder in the “C:\Program Files\”
folder – if it exists, delete it.
8) You’re done. |
|
Webscanx |
WebScanX.exe
(McAfee) |
McAfee’s Web and ActiveX
Scanner. WebScanX was originally available as a separate
product from McAfee’s antivirus products, but with web use now
prevalent everywhere, it is nowadays integrated with all their
antivirus products. The WEBSCANX task resides in the background
and scans your Internet downloads for viruses; it also provides
you with e-mail protection by scanning e-mail attachments, and,
finally, it also watches out for malicious code in the Java and
ActiveX applets on the web pages you access.
Recommendation :
In theory this task is essential for comprehensive protection of
your PC using McAfee products, and we would normally suggest to
leave it alone. However, at the time of writing, 2-Jan-2003,
security holes, and medium to dramatic negative performance
effects when browsing the web, were found in WEBSCANX between
June 2002 and now, and McAfee was notified by various users,
particularly, in our experience, AOL users who had at times
intractable problems when WEBSCANX was running. Some
McAfee/Network Associates answers to users actually suggested to
disable WEBSCANX to alleviate the slowness problems. Now in
2003 McAfee may have produced some fixes, so ensure that all
your McAfee products are fully updated with program updates as
well as virus definitions updates. If that does not solve the
problem, disable WEBSCANX with The
Ultimate Troubleshooter – the vast majority of
websites are safe; simply remember to manually virus scan every
file you download, and be careful with email attachments. |
|
Webshotstray |
WebShotsTray.exe
(Twofold Photos Inc) |
Main component of the
Webshots Desktop software which enables you to display, as
screensaver, quality photographs from the Webshots.com website.
You can also configure the software to automatically download
photos, share photos, and more. This task also displays a
System Tray icon for the end-user to access the Webshots
facilities.
Recommendation :
You can terminate this task by right-clicking on the System Tray
icon and exiting it; however, you do lose the Webshots
screensaver features if you do so. |
Webtrap
Webtrapnt |
WebTrap.exe
WebTrapNT.exe
(Trend Micro) |
WebTrap is a feature of
Trend Micro's PC-Cillin antivirus software which
integrates with your web browser and attempts to protect your PC
from malicious Java or ActiveX code on the Internet pages that
you access. WebTrap also enables you to block out specific URLs
(web page addresses) which you do not want to access, whether
wilfully or unknowingly. WEBTRAP runs on Win9x/ME while
WEBTRAPNT runs on WinNT4/2000/XP/2003.
Recommendation :
We have seen or received too many reports of intractable
Internet browsing problems with this feature enabled, including
from AOL Tech Support Engineers amongst others, so our advice
has to be that you disable this feature from within your PC-Cillin
antivirus software. |
|
Wf2k |
Wf2k.exe
(Leadtek) |
System Tray task installed
by the drivers for the WinFast series of Leadtek graphics
cards. This app enables the user to monitor or overclock their
graphics card !!!
Recommendation :
Irrelevant to most users. Disable with The
Ultimate Troubleshooter. |
|
Wflmgr32 |
Wflmgr32.exe
(FileNet
Corp / Novell)
|
This
is a background program which runs when you have Novell
GroupWise 5.5 running.
Recommendation :
Essential. Leave alone.
|
|
Wfshell |
WFShell.exe
(Citrix Systems) |
Citrix WinFrame
Shell. Background tasks running on end-user PCs in a Citrix /
Terminal Server environment and which manages the environment of
a user session (drive mappings, shares, printers, etc..).
Recommendation :
Essential to the proper functioning of your user session on your
network. Note, however, that this process has had a history of
excessive CPU usage in some versions of WinFrame, resulting in
very slow PC performance – if you have this problem, have your
System Administrator check for updates. |
|
Wfxmod |
WFxMod.exe
WFxMod32.exe
(Symantec) |
WinFax Pro Modem Support
Functions Task / Service.
Recommendation :
Leave alone unless you have problems with it, in which case
consult us. |
|
Wfxsnt40 |
Wfxsnt40.exe
(Symantec) |
WinFax Fax Port Launcher
task. This task will also show as a Delrina product, which is
what WinFax used to be before it was bought by Symantec, and it
will also show as a Windows XP WinFax Printer Driver because the
faxing feature within Windows XP is from WinFax. This task
appears only on Windows NT4/2000/XP/2003.
Recommendation :
Absolutely essential to the proper functioning of WinFax, you
will not be able to fax without it. Leave alone. |
|
Wfxsvc |
WFXSvc.exe
(Symantec) |
WinFax Pro Service –
WinNT4/2000/XP/2003. This service handles most fax functions of
WinFax Pro.
Recommendation :
Essential to the proper functioning of WinFax Pro. |
|
Wfxswtch |
WFXSwtch.exe
(Delrina / Symantec) |
WinFax App Port The
Ultimate Troubleshooter
task found on Windows XP.
Recommendation :
If you use Delrina Fax Pro or Symantec WinFax Pro for faxing,
then you need this task, otherwise disable it with The
Ultimate Troubleshooter. |
|
Whagent |
WHAgent.exe
(webHancer Corporation) |
The main component of
webHancer. First, what webHancer Corporation say about
webHancer : "webHancer Customer Companion resides on the
end-user’s computer where it transparently monitors Internet
performance. It measures overall network/site delay and the
performance times experienced by actual end-users. It
unobtrusively measures DNS lookups, TCP connect and web-page
download performance which includes DNS Lookup Time, Response
Time, Network Round Trip Time, Load Time, Connection Delay,
Access Speed. webHancer sends information about web sites you
have visited back to a webHancer server. This information is
used by e-business sites to help improve the performance of
their sites, in turn improving the surfing experience of
end-users like you."
Our translation : spyware. Software like this has
no business being on your PC. We consider it an invasion of the
end-user privacy. In most cases webHancer comes bundled with
free or cheaply priced software. Versions of Audio Galaxy,
iMesh, and Wildcat Web Optimizer include it.
Recommendation :
Any software like webHancer which sends information back to a
central server about almost any Internet activity that you
perform, will inevitably have a negative
performance effect on your Internet browsing, particularly if
you connect via modem or ISDN, rather than via ADSL or Cable
Modem. As if this were not enough webHancer sometimes prevents
the installation of software (WinZip), it crashes too often on
bootup with illegal operations, PCs suffer blue screens or
illegal operations mentioning WHAGENT. But it gets worse :
hastily getting rid of webHancer will in most cases either
prevent your PC from accessing the Internet, or you will suffer
endless crashes in your browser. Unbelievable, and
unacceptable. This is virus-like behaviour, pure and
simple. It is our view that webHancer is about the worst
piece of spyware there is.
The best way we have found of getting rid of webHancer is :
(1) Remove webHancer Customer Companion through
the "Add\Remove Programs" icon in the Control Panel. (2)
Next, reboot. (3) Finally, download SpyBot Search &
Destroy from our
downloads page, install it, run it, and say yes to
the removal of any remaining webHancer components. If you are
lucky, this will work and you will be able to access the
Internet without crashes. If not, you will need to go to the
webHancer website,
www.webhancer.com,
download "webHancer Customer Companion", install it,
reboot your PC, remove "webHancer Customer Companion"
through the "Add/Remove Programs" icon in the Control Panel,
reboot, install and run SpyBot Search & Destroy, and.... hope. |
|
WhenUSave |
Save.exe
(WhenU.com) |
See SAVENOW. |
|
Whra |
WHRA.exe |
See IWAR. |
|
Win32_i |
WIN32_I.exe
(Searchbarcash.com, CDT Inc???) |
Although we are not sure
yet, at the time of writing, 22-Jun-2003, we believe this
task/service to be an Internet Explorer add-on search bar which
some websites promote and which is related to Searchbarcash.com.
Typically, the end-user will be coaxed into downloading a
"brilliant new and powerful search facility add-on". If the
user decides to take up the offer, he will find himself
redirected to the SearchBarCash.com website for the downloading
of the search bar, and will eventually end up with this task.
The website which promotes the SearchBarCash toolbar receives a
fee for every successful download of the search bar.
Recommendation :
Although this is a very new product, if our observations are
correct, this is adware, as the three PCs we have seen with this
task, suffered endless irritating advertising popups. To
remove, remove anything called "SearchBarCash" in
"Add/Remove Programs" in the Control Panel and disable
this task with The
Ultimate Troubleshooter. |
|
Win32sl |
Win32SL.exe
(Intel) |
Dell’s
OpenManage DMI Service Layer. This service contains a
collection of motherboard related MIFs installed on the PC and
allows OpenManage modules to access them.
Recommendation :
If you use Dell’s OpenManage software, you need
this service running, otherwise you can disable it by setting
its startup mode to Disabled on the Services
tab of The
Ultimate Troubleshooter. |
|
Winampa |
Winampa.exe
(Nullsoft) |
Background task
from Winamp which has two purposes : on the one hand it
provides the Winamp System Tray icon, and on the other it
maintains file associations so that other applications do not
take over file associations which Winamp normally handles. As a
System Tray icon Winamp is rarely used; most users use Winamp
through double-clicking on an MP3 file rather than through
actually starting it through Start \ Programs. Therefore, for
most users there is no need for a Tray icon which just adds to
the clutter. More worryingly, in our experience WINAMPA seems
to cause unexplained crashes in Netscape and Internet Explorer,
and a few other programs. Disabling WINAMPA totally seemingly
gets rid of the crashes.
Recommendation :
Disable Winamp Agent. Right-click on the
Winamp icon in the System Tray and choose Disable
Winamp Agent. Reboot your PC. |
|
Winbackup
Registrychk |
Winbackup.exe
(???) |
You have the
W32.Mertian@mm virus. |
|
Wincinemamgr |
WinCinemaMgr.exe
(InterVideo) |
System Tray
icon installed by InterVideo’s WinDVD DVD playing
software. This icon enables you to configure some simple WinDVD
options from the System Tray, or to start WinDVD from the System
Tray.
Recommendation :
Down to end-user preference. We ourselves
normally get rid of it from the Startups tab of The
Ultimate Troubleshooter in order to reduce System
Tray clutter. |
|
Wincomm
Windows Communicator |
Wincomm.exe
(???) |
You have the
WORM_AGOBOT.AZ virus which attacks Windows 2000/XP/2003
PCs which have not had critical Windows Updates
installed.
Recommendation :
Many antivirus programs do not detect
this virus. If your antivirus software does not detect this
virus, do as follows :
1) Reboot your PC into Safe Mode.
2) On the Startups tab of The
Ultimate Troubleshooter, right-click on this entry and choose “Delete
from the hard disk the file that this Startup points to”.
3) Next, delete this startup from the same Startups
tab.
4) Switch to the Services tab of The Ultimate
Troubleshooter and set the Startup Mode of this service
to Disabled.
5) Restart your PC into Normal Mode and immediately do a
Windows Update. At the time of writing, 30‑Oct‑2004, if you
have Windows XP we recommend you say No to installing
Service Pack 2 for Windows XP as that may cause you more
problems than you bargained for. Simply choose the option to
Review and install other updates (you may be
asked, before that, to install the latest version of Windows
Update; do so) and install all
critical updates. |
|
Windirect
win_upd2.exe |
WINdirect.exe
(???) |
You have the
W32.Beagle.AO@mm virus. |
|
Winfi1e32 |
Winfi1e32.exe
(???) |
You have the
W32.Mertian@mm virus. |
|
Wingo |
Wingo.exe
(???) |
You have the
W32.Beagle.AW@mm \ Win32.Bagle.AR \ W32/Bagle.bd@MM
or W32.Beagle.AV@mm \ Win32.Bagle.AQ \ W32/Bagle.bb@MM
\ BAGLE.BC virus. |
|
Winhost |
Winhost.exe
Win.exe
Winh.exe
(???) |
If the full
path to this program shows in The
Ultimate Troubleshooter
as C:\Windows\Winhost.exe or C:\WinNT\Winhost.exe
then this is a nightmarish background task picked up almost
exclusively either through adult websites or through spam
emails. This task affects Internet Explorer with endless popup
and popunder ads from adult websites. Whenever we have come
across this program on a PC, we have also found countless other
viruses on the same PC so we think that this particular task may
also be responsible for pulling down various viruses.
Recommendation :
This program is detected only by specific
antivirus programs. Therefore, if your antivirus software does
not detect it as a Trojan virus, and if the full path as shown
in The
Ultimate Troubleshooter is
C:\Windows\Winhost.exe or C:\WinNT\Winhost.exe ,
then do as follows :
1) Reboot your PC into Safe Mode.
2) Start The Ultimate Troubleshooter and position
yourself on the Startups tab.
3) Right-click on the WINHOST entry and choose
Delete from the hard disk the file that this Startup points to.
4) Next, right-click on the WINHOST entry again
but this time choose Delete this Startup Entry.
5) Using Windows Explorer, or “My Computer”, delete
the following two files if you can find them : C:\Windows\System.html
and C:\Windows\System.hta or C:\WinNT\System.html
and C:\WinNT\System.hta.
6) Restart your PC into Normal Mode.
7) Make sure you have an up-to-date reputable antivirus
program and virus scan your entire PC both in Normal Mode and in
Safe Mode. |
|
Wininit |
Wininit.exe
(Microsoft) |
Windows
Vista Start-Up Application. Core
session‑start process present in each Windows Vista session and
whose job is to start some of the core Windows Vista background
services (for the benefit of advanced users WININIT starts the
Service Control Manager, SCM, the Local Security Authority
SubSystem, LSASS, and the Local Session Manager, LSM.EXE, which
manages terminal services connections).
Recommendation :
An essential Windows Vista background program –
Leave alone. |
|
Winkdrj, Winkezz, Winkhgw, Winkhr, Winkhy, Winklvr, Winkly, Winkmc, Winknk, Winknsj, Winkoc, Winkoq, Winkrlg, Winksuc, Winktn, Winkvhc, Winkxd, Winkxjm, Winkyb, |
??? |
You have the KLEZ
virus !!! |
|
Winlogon
(1) |
WinLogon.exe
(Microsoft) |
Windows
NT4/2000/XP/2003 Logon application whose full path is
either C:\WinNT\System32\Winlogon.exe or
C:\Windows\System32\Winlogon.exe. This process manages
users’ logons and logoffs on your PC/Server. The window
which pops up and prompts you for your username and
password, or which allows you to logoff or shutdown, is the
WINLOGON process.
Recommendation :
An integral part of the operating system,
leave alone. |
|
Winlogon
(2) |
WinLogon.exe
(???) |
If you have
Windows NT4/2000/XP/2003 and the full path for this task
is C:\WinNT\Winlogon.exe or
C:\Windows\Winlogon.exe , then you may have the
W32.Netsky.C@mm virus, or a newer virus. If you have
Windows 95/98/ME then you definitely have either the above
virus or a newer virus. Double-click on this task to
check it’s path.
Recommendation :
Make sure you have a current, reputable, and
recently updated antivirus program and then run a full virus
scan of your PC, preferably after having booted it up into
Safe Mode. |
|
Winmgmt |
WinMgmt.exe
(Microsoft) |
Windows Management
Instrumentation from Microsoft. WMI enables software developers
and system engineers to write scripts for the management of
devices, user accounts, services, networking, and other aspects
of Windows.
Recommendation :
The use of WMI is increasing all the time, so we recommend
leaving this task alone. |
|
Winmgr32 |
WinMgr32.exe
(???) |
You have the
W32.Mimail.P@mm virus. |
|
Winnet |
Winnet.exe
(CommonName Ltd) |
Background task installed
by the CommonName Internet Explorer Add-on toolbar. This
toolbar enables you to enter keywords or short phrases which
will take you straight to the website of the organisation that
might have bought those keywords, or phrases (or a close match)
from CommonName. So, for example, if CNN had bought the phrase
"World News" and you typed "world news" in the
CommonName toolbar, it would take you straight to the CNN
website. CommonName often comes bundled with file sharing
programs such as iMesh and older versions ofKazaa.
Recommendation :
In our opinion this is a useless system for the simple reason
that, in the grand scheme of things, only a few companies have
subscribed to the service. If the vast majority of the world’s
websites operate outside of CommonName, what is the point of
using the CommonName toolbar !!? To make matters worse,
however, WINNET often misbehaves by hogging up to 90% of CPU
time resulting in the PC slowing down to a crawl. We recommend
de-installing anything to do with CommonName through the
"Add/Remove Program" icon in the Control Panel, and then running
Spybot from our
Downloads library to complete the cleanup process. |
|
Winoldap |
Winoldap.exe
(Microsoft)
|
Windows
module, required to run MS-DOS based applications, and which
is auto-started when Windows is asked to run an MS-DOS
application. In general, therefore, this module will
only ever appear in the Task List when you also have MS-DOS
based applications running.
Recommendation :
Leave untouched.
|
|
Winpppoverethernet |
WinPPPOverEthernet.exe
(Fine Point Technologies) |
Background task for WinPoET.
WinPoET is a program which provides support for PPPoE
(Point-to-Point Protocol Over Ethernet). For the layman PPPoE
is a technology which enables your ISP to connect you to
DSL/ADSL access in a manner that looks to you as if you are
connecting via a standard modem, except that you are in fact
connecting via a network card. Putting aside what you may have
been told by your ISP, the only and real reason for using this
technology is to enable your ISP to provide broadband DSL access
while at the same time not having to go through costly
modifications of their authentication infrastructure
(authentication is the process of verifying that you are an
authorised user of your ISP’s network, and then letting you
access the Internet). WinPoET, and others like it, was invented
in the early days of DSL to enable ISPs to embrace DSL at vastly
reduced costs to them since they could use their
existing infrastructure with very few changes. In 2002 and beyond, most new DSL
services are provided without such software with the ISPs
providing the end-user with DSL routers.
Recommendation :
If WINPPPOVERETHERNET is running on your PC, and it was provided
by your current ISP, then you need it, period. |
|
Winpsd |
Winpsd.exe
(???) |
You have the
W32.Mydoom.Q@mm virus. |
|
Winservn
Manage,
Sear1,
Wapicc,
Wapiit,
Wapisu,
Wapisvit,
Wapisvsu,
Wcpcc,
Wcpsvsu,
Wapitr,
Wcpsvtr,
Winservs,
Wintsu,
Wintsvcc,
Wnsapicc,
Wnsapisu,
Wnsapisv,
Wnscpsu,
Wnscpsv,
Wnsintit,
Wnsinttr,
Wnsintsu,
Wnsintsv,
Wnstscc,
Wnstssv,
Wtsit,
Wtstr
sear1 MFC
Application
ContentService,
Version,
WAPI,
WCPC,
WCPS,
WINT,
WNSA,
WNSC,
WNSI,
WNST,
WTSI,
WTSS
|
Winservn.exe
Manage.exe,
Sear1.exe,
Wapicc.exe,
Wapiit.exe,
Wapisu.exe,
Wapisvit.exe,
Wapisvsu.exe,
Wcpcc.exe,
Wcpsvsu.exe,
Wapitr.exe,
Wcpsvtr.exe,
Winservs.exe,
Wintsu.exe,
Wintsvcc.exe,
Wnsapicc.exe,
Wnsapisu.exe,
Wnsapisv.exe,
Wnscpsu.exe,
Wnscpsv.exe,
Wnsintit.exe,
Wnsinttr.exe,
Wnsintsu.exe,
Wnsintsv.exe,
Wnstscc.exe,
Wnstssv.exe,
Wtsit.exe,
Wtstr.exe
(ClickSpring)
|
Task which is
dropped onto your PC when you run the free “hidden
pornography” scanner from PuritySCAN.com. At the time
of writing, 9‑May‑2004, PuritySCAN.com purports to scan your PC
for hidden pornography and help you remove it. For a start, at
the time of writing, 9‑May‑2004, the scan for pornographic
content is a total scam and downright dangerous. The
scan will reports files like ASSETS.GIF and
ASSETS.EXE as files containing pornographic material
because, wait for it, because ..... the names of the files
contain the word “ass”. Shocking, shocking, shocking. If we
had gone ahead and “cleaned” our test hard drive of the
reported files, we would have lost “ASSETS.GIF” which is a
graphic file that is part of Microsoft Office 2000, and we would
have lost “ASSETS.EXE” which is asset management software !!
And it gets worse : STRIPED.GIF will also have been deleted
because the filename has the letters “strip”, and,
unbelievably, SUNBANNA.GIF will have been deleted because the
filename contains the letters .......... “Anna” ! There are no
words to describe a scam like this one.
It gets worse
still : what this software also does do is drop this file
together with a second one onto your PC (The
Ultimate Troubleshooter will also highlight the second file),
sets both up as startup entries, and the PC then gets inundated
with popup advertisements and also experiences serious Internet
browsing performance issues. As much as it irritates us to be,
to be fair there is a license agreement which states, amongst
other things, that you agree to receive advertising : “By
installing PurityScan you understand and agree that PurityScan
will make the following changes to your Internet Browser:
Several PROMOTIONAL CONSOLES (daughter console/interstitial) may
be launched for the duration of time you spend online. These
consoles may continue to be launched as long as you have
PurityScan installed on your machine. PurityScan does not
monitor the activities or collect information from users once
they have left PurityScan. By downloading PurityScan, you
understand that these changes cannot be reversed without running
the removal executable of PurityScan. If you try to change
the items above manually, your changes will be lost when you
reboot or turn off your computer.”.
This is
nightmarish adware posing as a free service to the Internet
community – the publishers know full well that 90% of users
never read License Agreements and that they will therefore get
conned into running a not only useless but dangerous scan, and
they will also get infected with adware (advertising software)
! Since its introduction in 2002 this task not only constantly
changes name, to evade detection, but it has also
appeared in the Task List of users who have never accessed
PuritySCAN.com, so we suspect that ClickSpring have an
Affiliates programme which allows unscrupulous websites to
co‑brand the PuritySCAN program so they can lure users into
running scans of their PCs while at the same time dropping onto
those PCs this task which will continually pull up popup
advertisements about their products ! Through investigation
and talking to infected users, we even have strong
circumstantial evidence that this task is obtained, of all
places, on pornographic websites which provide a free “tool
to erase all traces of the user’s visit to those sites” !!
Finally, we
have also noticed that all users who had this task and who did
not have adequate antivirus protection, were all infected
with the Badtrans virus – we are not yet sure of the
reason for this strange coincidence.
Recommendation :
Get rid of this task immediately. Read the
following carefully to do so.
1) Terminate WINSERVN (or its equivalent) on the
Tasks tab of The
Ultimate Troubleshooter.
2) Terminate the second task which The Ultimate Troubleshooter
will have also identified as being ClickSpring software.
3) Switch to the Startups tab, highlight the
startup entry which has WINSERVN.EXE, right-click on it
and choose the “Delete from the hard disk the file that
this startup points to” menu option. Delete the
file.
4) Repeat this file deletion process for all other tasks
identified on the Startups tab as being ClickSpring
software (do not assume there will only be two ClickSpring
startup entries – there are sometimes many more).
5) Search your hard disk for a file called PURITYSCAN.EXE.
If you find it, delete it.
6) Delete all ClickSpring entries from the Startups
tab of The Ultimate Troubleshooter.
7) Finally, make sure you have a reputable antivirus product,
manually update it fully, then reboot your PC into Safe Mode and
run a full virus scan of your PC.
8) Reboot into Normal Mode and empty your Recycle Bin.
|
|
Winservs |
Winservs.exe
|
See
WINSERVN. |
|
Winsrvc |
Winsrvc.exe
(Permissioned Media) |
You have the
W32.Friendgreet.worm worm virus (not quite a virus – read
on). This background task is installed by electronic greetings
cards which users send to each other for fun unaware of its
worm-like activities. At the time of writing, November 2002,
there is a debate as to whether this should really be classified
as a virus given that on receipt and opening of the electronic
greeting cards, users are warned, by way of a License Agreement
screen, of the fact that answering Yes will mean that they
consent to the software installing itself on their PC and
e-mailing persons in their Microsoft Outlook Contacts list with
an e-mail inviting them to download FriendGreetings or related
products. The problem is, very very few users actually read
License Agreements, so most users end up clicking Yes and
installing something on their PC which they probably would never
have entertained having ! It is for this reason, and
because of pressure from corporate customers, that antivirus
software manufacturers such as Symantec are now treating WINSRVC
as a virus.
Recommendation :
The above notwithstanding, every PC that we have ourselves dealt
with and which had WINSRVC in its Task List, had problems, some
of them extremely severe. Make no mistake, in our experience
this is a nightmarish background task; so, virus or not a
virus, you should remove WINSRVC from your system. Removing
WINSRVC is not simple – this
Symantec page shows you how to do it if you have
Norton AntiVirus. |
|
Winstart001 |
WinStart001.exe
(iGetNet) |
Internet Explorer Helper
plug-in which redirects the end-user to advertising clients of
iGetNet whenever the end-user enters words which have been
purchased as advertising keywords by those clients.
Recommendation :
We are not sure how iGetNet gets installed. However, whenever
it is installed it results in the end-user sometimes not being
able to access some websites as he finds himself redirected to
other websites. Most importantly, Internet Explorer crashes
have been reported as well as impossibility to close Internet
Explorer sometimes. We advocate its removal using SpyBot
available from our
Downloads page. |
|
Winssk32 |
WinSSK32.exe
(???) |
You have the Sobig.E
virus. |
|
Wintasks |
WinTasks.exe
(LI Utilities Inc) |
You have WinTasks
configured to run in the System Tray.
Recommendation :
Down to end-user preference. |
|
Wintsu |
Wintsu.exe |
See
WINSERVN.
|
|
Wintsvcc |
Wintsvcc.exe |
See
WINSERVN.
|
|
Winupdate
Microsoft Eventlog |
WinUpdate.exe
(???) |
You have the
Trojan.Trunlow \ VBS/Psyme or W32.Posit@mm
or W32.Spybot.EAS virus. |
|
Winupdt |
Winupdt.exe
(???) |
Trojan virus
picked up primarily through file sharing networks such as KaZaA.
In our experience this program is responsible for sending out
vast amounts of information from the end-user PC, thereby
significantly, and sometimes dramatically, slowing down Internet
access. Other variants of this program seem to generate endless
annoying popup and popunder advertisements. Additionally all
PCs where we have found this program either had other viruses or
spyware and adware. At the time of writing, 8‑Jan‑2005, most
antivirus software programs do not pick up this program as a
virus. The typical location of this program will be
C:\Windows\System32\Winupdt.exe or C:\WinNT\System32\Winupdt.exe.
Recommendation :
Get rid of this virus as follows :
1) Restart your PC into Safe Mode by pressing F8
continually after turning your PC ON till you get a menu where
“Safe Mode” is one of the options (if you are unable to
start your PC into Safe Mode, then try the following in normal
mode).
2) On the Tasks tab of The
Ultimate Troubleshooter, if you are in Normal Mode, terminate
WINUPDT and WINUPDTL if they are running.
3) In you are on Windows 2000/XP/2003, switch to the
Services tab and, if they are set up as services,
through the right-click menu change the Startup Mode
of WINUPDT and WINUPDTL, if the latter exists,
to Disabled.
4) Switch to the Startups tab and for
WINUPDT and WINUPDTL, do the following in turn :
right-click and choose “Delete from the hard disk the
file that this Startup points to”; next, right-click on
the entry again and this time choose “Delete this Startup
Entry”.
5) Click on the big green APPLY button to make your
changes stick.
6) Restart your PC into Normal Mode.
7) Make sure you have up‑to‑date reputable antivirus
software and run a full virus scan on your PC.
8) Download Spybot or Ad-Aware from
our
Downloads library and scan your PC for
adware and spyware.
|
|
Winupdtl |
WINUPDTL.exe
(???) |
Trojan virus
picked up primarily through file sharing networks such as KaZaA.
In our experience this program is responsible for sending out
vast amounts of information from the end-user PC, thereby
significantly, and sometimes dramatically, slowing down Internet
access. Other variants of this program seem to generate endless
annoying popup and popunder advertisements. Additionally all
PCs where we have found this program either had other viruses or
spyware and adware. At the time of writing, 8‑Jan‑2005, most
antivirus software programs do not pick up this program as a
virus. The typical location of this program will be
C:\Windows\System32\Winupdtl.exe or C:\WinNT\System32\Winupdtl.exe.
Recommendation :
Get rid of this virus as follows :
1) Restart your PC into Safe Mode by pressing F8
continually after turning your PC ON till you get a menu where
“Safe Mode” is one of the options (if you are unable to
start your PC into Safe Mode, then try the following in normal
mode).
2) On the Tasks tab of The
Ultimate Troubleshooter, if you are in Normal Mode, terminate
WINUPDTL and WINUPDT if they are running.
3) In you are on Windows 2000/XP/2003, switch to the
Services tab and, if they are set up as services,
through the right-click menu change the Startup Mode
of WINUPDTL and WINUPDT, if the latter exists,
to Disabled.
4) Switch to the Startups tab and for
WINUPDTL and WINUPDT, do the following in turn :
right-click and choose “Delete from the hard disk the
file that this Startup points to”; next, right-click on
the entry again and this time choose “Delete this Startup
Entry”.
5) Click on the big green APPLY button to make your
changes stick.
6) Restart your PC into Normal Mode.
7) Make sure you have up‑to‑date reputable antivirus
software and run a full virus scan on your PC.
8) Download Spybot or Ad-Aware from
our
Downloads library and scan your PC for
adware and spyware.
|
|
Winword |
Winword.exe
(Microsoft) |
You have Microsoft Word
open. |
|
Wkcalrem |
WkCalRem.exe
(Microsoft)
|
The
Microsoft Works Calendar Reminders background task. It
pops up reminders whenever a scheduled event in your Works
calendar is coming up.
Recommendation :
If you want the Microsoft pop up reminders, leave this task
running. Otherwise disable reminders within Microsoft Works,
or disable this task with The
Ultimate Troubleshooter.
|
|
Wkdetect |
WKDetect.exe
(Microsoft) |
A background program which
automatically looks for updates to Microsoft Works when you are
connected to the Internet. This is a rare one for Microsoft as
Microsoft does not usually indulge in this practice.
Recommendation :
We are against all programs which look for updates and/or update
your software in the background, for one reason only : updates
are sometimes worse than the present version ! In our view the
process of updating your software should be : backup your data,
read about what the updates are for, then update deliberately
if you still feel there is ground for updating the software.
Disable this item by clearing "Check for updates online"
in "Tools \ Options" in Microsoft PictureIt and, possibly, some
of the other Microsoft Works programs. Then, disable in The
Ultimate Troubleshooter too. |
|
Wkfud |
WKFUD.exe
(Microsoft) |
Microsoft Works Marketing
Feature. This is a strange one – no-one has any idea as to what
it does, and we have not found or received any Microsoft
information about it. So we cannot tell you what it does except
that we are 100% certain that it is not necessary
for the correct functioning of Microsoft Works 6/2000/2002.
Recommendation :
Disable with The
Ultimate Troubleshooter, particularly under Windows XP as
it causes crashes on XP boot-up. |
|
Wkscal |
WksCal.exe
(Microsoft) |
Microsoft Works Calendar.
You have the Microsoft Works Calendar open. |
|
Wkssb |
WksSb.exe
(Microsoft) |
Microsoft Works Portfolio
which comes as part of Microsoft Works 6 or later. Portfolio
enables you to drag documents from the Internet into the modules
of Microsoft Works (wordprocessor, spreadsheet, etc...) via the
Portfolio.
Recommendation :
If you do not use this facility you can disable it by going into
the "Tasks \ Options" menu option in Portfolio and then
clearing the "Start the Works Portfolio every time I start
Windows" box. |
|
Wkufind |
WkUFind.exe
(Microsoft) |
Microsoft Works 2002
PictureIt! update detector. Another auto-update feature that
you should turn off ! If you are not convinced, then this from
a Microsoft document should convince you : "You may notice
that when this feature runs your computer may freeze or the
program may try to update itself.... You may also notice that
the computer will try to dial your Internet Service Provider,
connect to the Internet, and download any updates."
Recommendation :
Turn the feature off. Auto-updating is the worst feature to
ever have ON in any computer program. (1) Open PictureIt!.
(2) Open a picture. (3) Choose the Tools \ Options menu
option. (4) Clear the "Check for updates online"
option. (5) Close PictureIt!. (6) Reboot your PC. If that
still does not get rid of WKUFIND, then also disable it in
The
Ultimate Troubleshooter. |
|
WLanCfgBI |
WLanCfgBI.exe
(Gateway) |
Gateway
Wireless Monitor. System Tray icon which
provides a visual feedback as to the strength of your wireless
connection and which also enables you to configure your wireless
adapter to discover and connect to available wireless networks.
Recommendation :
Keep – There is nothing like having an instantly
recognizable visual confirmation of the state of your wireless
connection, and this icon certainly does that. Additionally, it
is extremely useful to be able to access the wireless
configuration utility straight from this System Tray icon
whenever needed. |
|
WLANExt |
WLANExt.exe
(Microsoft) |
Windows
Wireless LAN 802.11 Extensibility Framework.
Task found on Windows Vista. This task provides an
interface to Windows Vista’s wireless security and
connectivity features for the drivers of wireless network
adaptors, whether those network adaptors are integrated (as
in all modern laptops) or whether they are in the form of
USB, PCI, or PCMCIA cards.
Recommendation :
Leave alone – Windows
Vista starts this task as and when needed.
This task normally uses between 2Mb
to 22Mb of memory (22Mb of memory to interface the drivers
to Vista’s wireless connectivity and security features – now
you see why it is so important to have a lot of memory with
Windows Vista!!!). |
|
wlcomm |
wlcomm.exe
(Microsoft) |
Windows Live
Communications Platform. Background task
spawned by Windows Live Messenger when you have Windows
Live Contacts (also called Windows Live People)
enabled. “Windows Live Contacts” is the ability of your
Windows Live address book to be updated in realtime when
your friends update their own Windows Live information (ie.
they’ve changed their cell phone number, or they’ve moved
home, etc...), and vice versa when you update your own
Windows Live profile and you have configured some or all of
your friends to automatically receive your updated details.
Recommendation :
Down to end-user preference. On most PCs
this task, WLCOMM, consumes significant amounts of
resources, from 24Mb to 38Mb of memory (on a handful of PCs
this task can consume as low as 9Mb of memory) and
sometimes, on some PCs, it also uses upwards of 30% of CPU
time (processor time), so if memory or CPU conservation is
an issue for your (ie. maybe your PC is running slowly) then
you should consider disabling Windows Live Contacts
by not having any information automatically exchanged
between your Windows Live Messenger and that of your
friends. |
|
WLIDSVC |
WLIDSVC.EXE
(Microsoft) |
Microsoft
Windows Live ID Sign-in Assistant.
Service installed by Microsoft Windows Live (MSN).
Microsoft’s own description for this service, at the time of
writing, 20-Aug-2009 : “The Windows Live ID Sign-in
Assistant installs the Windows Live ID online provider for
Windows 7. By making it possible to link a Windows Live ID
to a Windows 7 user account, this online provider helps
enable Windows 7 applications to deliver great features like
sharing documents, pictures, music, and video. Benefits :
Through the online provider, the Sign-in Assistant helps a
Windows 7 application running on one computer identify and
communicate with other computers that are associated with
the same Windows Live ID. Just by linking your Windows Live
ID to the user account on each Windows 7 computer you own,
you enable those computers to identify each other and work
together more easily than has been possible in the past.
Applications can take advantage of this capability to
support scenarios as in the following example: On his
homegroup, Bob wants to share certain documents with his
wife but not with his kids. Simply by specifying his wife’s
Windows Live ID user name, Bob can give his wife exclusive
permission to access documents on his computer.”
In effect this is Microsoft’s latest attempt at simplifying
home networking even further by having the networking of PCs
done through user’s Windows Live IDs (Hotmail sign-in’s),
and it is an interesting one, and it will be even more
interesting to see if it catches up. As per the example
Microsoft give in their write-up, you can share your files,
pictures, etc.., simply through your Windows Live ID, across
the Internet with Greg down in Australia, or on your home
network with Nancy. The downside : you must have an
Internet connection running for the networking to work even
if you are networking only across your home network.
Recommendation :
Down to end-user
requirements. If you do not use this method of networking
through your Windows Live ID Sign-in, then disable this task
by setting its Startup Mode to Disabled on
the Services tab of
The
Ultimate Troubleshooter.
This background service, together with the task that it
spawns, can use anything from 4Mb to 40Mb of memory. |
|
WLLoginProxy |
WLLoginProxy.exe
(Microsoft) |
Windows Live
Login Helper. Program which will appear
on the Tasks tab of The
Ultimate Troubleshooter
when you have Microsoft’s Windows Live (MSN Messenger 8 or
later) open or running in the System Tray. The Windows
Live Login Helper provides useful background
“user-friendly” features such as telling Internet Explorer
to display near your login name how many new messages you
currently have before you actually login to Hotmail or
Windows Live; such as fetching, on behalf of Internet
Explorer, your password hint when you have forgotten it;
and other similarly useful features.
Recommendation :
Leave alone – this program is started by Windows Live and
will close if and when you close Windows Live. If you do
not want this program running, and you are not currently
using Windows Live, then close Windows Live
Messenger.
Note : This task can
consume as little as 1Mb all the way to a whopping 32Mb,
even when you are not logged in to Hotmail or not using
Windows Live Messenger. Therefore, if you are not a
frequent user of Windows Live Messenger we suggest you
configure it not to start automatically when
Windows starts. |
|
Wltrysvc |
Wltrysvc.exe
(Broadcom) |
Broadcom’s
Wireless Tray Service service installed on
Windows XP/2000/2003 by the drivers for Broadcom based wireless
adapters. Broadcom is an OEM manufacturer – that is, it makes
the hardware and the base drivers and other companies put their
name on the hardware and sometimes adapt the drivers as well.
As a result this task will show up for a variety of laptops or
PC Card (PCMCIA) / PCI wireless network cards. To name a few :
Dell, Belkin, Motorola. This service has many roles : it
drives/controls your wireless adapter; it also implements any
changes to the configuration of your wireless adapter that you
have made through the Broadcom System Tray icon or through the
Windows XP interface; and, finally, it feeds information back
to the Broadcom / Windows XP System Tray icons (e.g. signal
strength, wireless networks detected, etc...).
Recommendation :
Absolutely crucial to the proper functioning of your wireless
adapter – Leave alone therefore. |
|
Wm |
WM.exe
(Novell) |
Novell Client
Workstation Manager service installed by the Novell Client for
Windows NT4/2000/XP and set to Automatic by default.
Novell’s Workstation Manager is akin to the Windows Policy
Editor but adds more facilities and Novell related features.
For a start it enables the managing of both NDS and local User
accounts through the one program, NetWare Administrator; it
also allows the System Administrator to set up automated
installations of updates or programs, to set up NT/2000/XP
policies, to set up automated installation of printers and
printer driver updates, and much more.
Recommendation :
Novell Workstation Manager is not needed to
connect to a Novell network. That said, unless you experience
performance problems while connected to your network, we
recommend you leave this service running at all times. To
disable it (and you should only do so after consulting your
Network Administrator), go to Network Connections, open
the “Properties” of your connection to your network, and
uncheck Novell Workstation Manager, OK your way out, and
reboot your PC. If you have version 4.91 of the NetWare Client
or later, you will not be able to uncheck Novell Workstation
Manager – you will instead need to highlight it, then click
the PROPERTIES button, uncheck Enable Workstation
Manager, and then OK your way out. |
|
Wm95 |
Wm95.exe
(Novell) |
Novell Client
Workstation Manager background task installed by the Novell
Client for Windows 9x/ME. Novell’s Workstation Manager is akin
to the Windows Policy Editor but adds more facilities and Novell
related features. For a start it enables the managing of both
NDS and local User accounts through the one program, NetWare
Administrator; it also allows the System Administrator to set
up automated installations of updates or programs, to set up
95/98/ME policies, to set up automated installation of printers
and printer driver updates, and much more.
Recommendation :
Novell Workstation Manager is not needed to
connect to a Novell network. Additionally, unlike its more
stable NT4/2000/XP equivalent – WM.EXE, this background task has
a tendency to crash with illegal operations on some PCs. For
this reason, unless you are a System Administrator and expressly
need that task running on your end-users’ PCs, we recommend
disabling it on the Startups tab of The
Ultimate Troubleshooter. |
|
Wmccds
WMConnectCDS |
WMCCDS.exe
(Microsoft) |
Microsoft’s
Windows Media Connect Service v2. Windows Media Connect
is a Microsoft technology which enables Digital Media
Receivers to play music, video, or photos that are stored
on a Windows XP PC. At the time of writing, 4‑Jan‑2006, most
Digital Media Receivers (DMR) take the form of a piece
of Hi‑Fi equipment which can connect wirelessly to your PC or PC
network, and play music (or music playlists) stored on your PC
or network. For example, you would have your Digital Media
Receiver in the living room connect wirelessly to your PC
in your study or one of the spare rooms, and play music files or
music playlists stored on the PC. WMCCDS (previous name
MSWMCCDS), the Windows Media Connect v2 Service, is the process
which enables this process by streaming the music to
the Digital Media Receiver (which has no storage
capacity of its own).
Recommendation :
Unless you are a Windows Media Connect user, the
default Startup Mode of this service will normally be
Manual, which is fine. In fact, at the time of writing,
4‑Jan‑2006, given some of the bugs which its predecessor had (MSWMCCDS),
we feel it would be prudent not to have Windows Media Connect
automatically start when Windows starts as some of those
problems included Windows taking up to 20 minutes to start
because of a problem with the Windows Media Connect Service. It
is most likely, however, that Microsoft have worked hard at
solving these problems in version 2, so if you absolutely would
like this service to start automatically, do experiment with
it. If on the other hand you decide not to let this service
start automatically at Windows boot-up, then simply start it
through the Windows Media Connect icon in the Control
Panel – this service starts as soon as you open the Control
Panel’s Windows Media Connect icon (the Windows Media
Connect Configuration program) and you can stop it on the
SETTINGS tab. |
|
WMCCFG |
WMCCfg.exe
(Microsoft) |
You have
Microsoft’s Windows Media Connect Configuration Program
currently open or minimized to the System Tray. Windows Media
Connect is a Microsoft technology which enables Digital
Media Receivers to play music, video, or photos that are
stored on a Windows XP PC. At the time of writing, 10‑Jan‑2006,
most Digital Media Receivers (DMR) take the form of a
piece of Hi‑Fi equipment which can connect wirelessly to your PC
or PC network, and play music (or music playlists) stored on
your PC or network. For example, you would have your
Digital Media Receiver in the living room connect
wirelessly to your PC in your study or one of the spare rooms,
and play music files or music playlists stored on the PC. This
is done through Windows Media Connect streaming the
music to the Digital Media Receiver (which has no
storage capacity of its own). WMCCFG is the configuration
program which enables the user to specify which music folders on
your PC can be shared with a DMR, which DMR devices you want to
allow to connect to your PC, and whether you want Windows Media
Connect to be available at Windows startup. |
|
Wmencagt |
WMEncAgt.exe
(Microsoft) |
Windows Media Encoder
Agent. This task enables you to use your Windows Media Encoder
remotely from another system.
Recommendation :
This is a potential security hole on your PC and we cannot think
of anyone who would want to use such an esoteric feature.
Disable in The
Ultimate Troubleshooter. |
|
Wmexe |
WMexe.exe
(3Com)
|
Background
program which gets installed with the 3Com or US Robotics
Winmodem type of modems.
Recommendation :
Leave alone as it is essential to the proper operation of your
Winmodem.
|
|
Wmiapsrv |
WMIAPSrv.exe
(Microsoft) |
Windows Management
Instrumentation Performance Adapter Service – Windows XP and
2003. This service provides Windows performance information
from the WMI API (the current standard for Windows performance
information) to software programs who request performance
information through the older PDH API standard (Performance Data
Helper). Such programs might be the System Monitor that comes
with most versions of Windows, or many other programs that
display performance information about your PC.
Recommendation :
Leave this service alone as this service is a manual service and
does not run by default. It runs on demand when an application
requests performance data through the PDH API (e.g., System
Monitor). Once that application disconnects, the service stops. |
|
Wmiexe |
Wmiexe.exe
(Microsoft) |
Microsoft’s Windows
Management Instrumentation (WMI). Windows Management
Instrumentation provides a standard Windows programming method
of accessing system information, performance information, event
monitors, and application monitors. Thus, for instance, if you
wanted to write a product which detailed which hard disks your
PC has, their capacity, manufacturer, and other miscellaneous
information, you could use WMI scripting to retrieve the
information from your PC. In fact you could use WMI for
something as simple as finding how much spare hard disk space
you have. WMI is an essential component of Windows from Windows
98 SE and Windows 2000 onward. In Windows 98/ME WMIEXE is a
transparent task visible only through The
Ultimate Troubleshooter.
Recommendation :
Leave this task alone. If you are experiencing errors which
mention WMIEXE, then your problem is not strictly with WMIEXE,
but with something else on your PC – contact us. |
|
Wmiprvse |
WMIPrvSe.exe
(Microsoft) |
Windows Management
Instrumentation Provider Service first introduced in Windows XP,
and then in Windows 2003. WMIPRVSE is a host process for WMI
provider services. It is a new Windows architecture intended to
eliminate the previous problems in Windows 2000 where the
failure of a WMI provider service would make the whole WMI
service fail as, then, WMI provider services were loaded
in-process with the WMI Service (a new request to WMI would
restart the WMI Service). With the new WMIPRVSE model, failure
of a single WMI provider service affects that service only
rather than the entire WMI Service. For the layman : this is
an essential Windows XP/2003 service which will start whenever a
specific piece of software requires its facilities.
Recommendation :
Essential – leave alone. Note that, as with SVCHOST, there may
be more than one instance of WMIPRVSE running in your Task
List : this is normal. Also, some users will never have
witnessed the WMIPRVSE service running on their Windows XP/2003
PC, and then notice it running one day and every day
thereafter : this is also normal and will in most cases be the
result of some software having been installed (and installing
WMI provider services) or the result of a Windows Update.
Finally, as with SVCHOST, if you experience errors or excess CPU
usage with WMIPRVSE, the problem will in almost all cases be
with the WMI provider process that WMIPRVSE is hosting, not with
WMIPRVSE itself, or you may have a hardware problem or
incompatibility which is not yet at the "serious" stage – see if
Microsoft’s Windows Update has WMI related fixes for your
PC/Server; also, on a network, we have empirical evidence that
poor network card drivers or chipsets on any part of the network
may result in excessive CPU usage by WMIPRVSE. |
|
Wmnvram |
Wmnvram.exe
(US Robotics / 3Com) |
Software driver for some US
Robotics WinModems.
Recommendation :
Essential to the proper operation of the modem – leave alone. |
|
WMP110 |
WMP110.exe
(Linksys) |
Linksys
Instant Wireless Configuration Utility for your WMP110 PCI
wireless network card. System Tray icon
which provides a visual feedback as to the strength of your
wireless connection as well as also enabling you to
configure your wireless network adapter to discover and
connect to the available wireless networks.
Recommendation :
Keep – There is nothing like having an
instantly recognizable visual confirmation of the state of
your wireless connection, and this icon certainly does
that. Additionally, it is extremely useful to be able to
access the wireless configuration utility straight from this
System Tray icon whenever needed. |
|
Wmplayer
(1) |
WMPlayer.exe
(Microsoft) |
You have
Microsoft’s Windows Media Player currently open. |
|
Wmplayer (2) |
Wmplayer.exe
(???)
|
You have the
W32.HLLW.Gaobot.EF or W32.Kelvir.H virus, or one
of the many other viruses which masquerade as the Windows Media
Player. If The
Ultimate Troubleshooter shows the full path to this
program as being anything other than “C: \ Program Files \ Windows Media Player \ Wmplayer.exe”, then you most definitely have a virus. Also, if you do
not have Windows Media Player currently open and this
program is running, then you also most definitely have a virus. |
|
WN311T |
WN311T.exe
(Netgear) |
Netgear
Configuration Utility for the WN311T PCI RangeMax wireless
network adapter. System Tray icon which
provides a visual feedback as to the strength of your
wireless connection and which also enables you to configure
your wireless adapter to discover and connect to available
wireless networks.
Recommendation :
Keep – There is nothing like having an
instantly recognizable visual confirmation of the state of
your wireless connection, and this icon certainly does
that. Additionally, it is extremely useful to be able to
access the wireless configuration utility straight from this
System Tray icon whenever needed. |
|
Wnad |
WNAD.exe
(?) |
Horrendous background
software which results in endless advertisements opening when
you browse the web, in computer crashes, in weird and worrying
behaviour of software on your PC, in reduced Internet bandwidth,
and sometimes in an inability to boot your PC up. WNAD
constantly polls back to an ad server on the Internet and
results in endless advertisements when you surf the web : we
call this adware. WNAD gets installed when you view or install
specific jokey animated jokes or software, the most known such
software being "Yo Mama Osama".
Recommendation :
We have not seen a single PC which ran WNAD and which was not
suffering from some minor or major instability. Remove at
once ! To remove, download and install SpyBot Search &
Destroy from our
Downloads section, and then run it – it will remove
all WNAD software. |
|
Wnconnect |
WNConnect
(My-Mainstreet.com)
|
Data
extraction module of the STARS accounting system (STARS –
Store Total Accounting & Retail System).
Recommendation :
We do not know the STARS software, nor have we received
negative reports about this module, so our
recommendation is to leave this module untouched.
|
|
Wncsmserver |
WnCSMServer
(AT&T WorldNet) |
Background task seen on PCs
which connect to the AT&T WorldNet Internet service and
which use the AT&T provided dialler. WNCSMSERVER is a module
which gets installed with the AT&T dialler and which interfaces
with the AT&T WorldNet Registration Servers for user logins
(Login ID, Password) and which also downloads new AT&T Access
Numbers.
Recommendation :
Essential to the proper operation of the AT&T dialler – leave
alone. |
|
Wnsapicc |
Wnsapicc.exe
|
See
WINSERVN. |
|
Wnsapisu |
Wnsapisu.exe
|
See
WINSERVN. |
|
Wnsapisv |
Wnsapisv.exe
|
See
WINSERVN. |
|
Wnscpsu |
Wnscpsu.exe
|
See
WINSERVN. |
|
Wnscpsv |
Wnscpsv.exe
|
See
WINSERVN. |
|
Wnsintit |
Wnsintit.exe
|
See
WINSERVN. |
|
Wnsinttr |
Wnsinttr.exe
|
See
WINSERVN. |
|
Wnsintsu |
Wnsintsu.exe
|
See
WINSERVN. |
|
Wnsintsv |
Wnsintsv.exe
|
See
WINSERVN. |
|
Wnstscc |
Wnstscc.exe |
See
WINSERVN.
|
|
Wnstssv |
Wnstssv.exe
|
See
WINSERVN. |
|
Wofe5 |
WofE5.exe
(???) |
You have the
BADTRANS virus. |
|
Wowexec |
WOWExec.exe
(Microsoft) |
Windows on Windows
Executable environment process, or more specifically Win16 on
Win32 – it runs on Windows NT4/2000/XP/2003. WOWEXEC is started by
NTVDM. As explained elsewhere on these pages, NTVDM is itself
started every time you run a 16-bit program (this may be a DOS
program, a Windows 3.1 program, or even a program designed for
Windows 9x/NT4 but which has a mixture of 16-bit and 32-bit
programming code).
Recommendation :
Leave alone – see NTVDM for more details. |
|
WpcUmi |
WpcUmi.exe
(Microsoft)
|
Windows
[Vista] Parental Control Notifications.
System Tray icon which provides user feedback when a
Standard Vista users tries to access a site which has been
blocked through the Vista Parental Controls. You can use
Parental Controls to help manage how your children use the
computer. For example, you can set limits on your
children's access to the web, the hours that they can log on
to the computer, and which games they can play and programs
they can run. When Parental Controls blocks access to a
webpage or game, this program displays a notification that
the webpage or program has been blocked. Your child can
click a link in the notification to request permission for
access to that webpage or program. When you next login to
the PC through your Administrator account, this very same
program will notify you of the request to allow a particular
site and you can allow access by entering your account
information.
Recommendation :
Down to end-user requirements. If you use
the Windows Vista Parental Controls, then you should leave
this enabled, otherwise disable it on the Startups
tab of The
Ultimate Troubleshooter —
this is important as, at the time of writing, 7-Aug-2008, we
have come across a number of PCs which did not use Parental
Controls and where this task was directly responsible for
computer slow-downs or incredibly slow Internet browsing.
This program normally uses anything from 1Mb to 32Mb of
memory.
Lastly, note that even if you disable this program on the
Startups tab of TUT, if you have Windows Parental
Control turned ON, then Vista will often start this program
regardless if a website is blocked or if there are
notifications waiting for you as an Administrator user. |
|
Wqk |
Wqk.exe / Wqk.dll
(???) |
You have the KLEZ
virus. |
|
Wscntfy |
Wscntfy.exe
(Microsoft) |
Windows
Security Center Notification App. System Tray application
introduced with Service Pack 2 for Windows XP and which alerts
you if your Firewall, Automatic Updates, or
AntiVirus settings might put your PC at risk (according to
Windows, that is).
Recommendation :
Imagine a world where you get alerts about your
firewall, your antivirus, your automatic updates, your accounts
software, your email software, your Microsoft Office programs
about updates you should install, your screen saver about the
latest offers, your DirectX settings, your Display settings,
your Notifications settings, your Notifications settings about
Notifications, .... Correct ! This was indeed the description
of Hell !! In our view this is about as annoying a
task as there can be, particularly since, in our case, we
normally recommend against automatic Windows
updates. Our recommendation : make sure your firewall is
running and configured (the default installation configuration
of most reputable firewalls, including XP’s own firewall, is
usually very safe), that your AntiVirus is running, protecting
you in Real Time, and configured to automatically download
antivirus definitions updates (the normal default installation
settings of most reputable antivirus products), and that your
subscription is current, and then go and disable this annoying
and superfluous task as follows :
1) Go to the Control Panel \ Security Center.
2) Down the left pane locate the Change the way Security
Center alerts me option.
3) Clear all three check boxes.
4) OK your way out.
|
|
wsqmcons |
wsqmcons.exe
(Microsoft) |
Windows SQM
Consolidator. Description of this
background task by Microsoft at the time of writing,
30‑Aug‑2008 : “This Vista scheduled task runs when you
install Windows Vista and it also runs daily if the user
consented to participate in the Microsoft Windows Customer
Experience Improvement Program. This program collects and
sends usage data to Microsoft. The Wsqmcons.exe program is
located in the System32 folder”.
This task only runs transiently which is why you will not
always see it on the Tasks tab of TUT.
Annoyingly, however, is the fact that most users will
occasionally see this task running even though they know for
certain that they never agreed to participate in the
Microsoft Windows Customer Experience Improvement Program !
Hmmm.
Recommendation :
Down to end-user’s choice.
If you feel you absolutely want to make sure this task never
runs, then, for advanced users only, here is
Microsoft’s suggested solution for turning OFF the
Customer Experience Improvement Program :
The Customer Experience Improvement Program (Help \
Customer Feedback Options) is included with Office
2003/2007 and is turned off by default. The following
Windows registry setting controls whether it is enabled :
Key: HKEY_CURRENT_USER\Software\ Microsoft\Office\Common
Value name: QMEnable
Value type: DWORD
Value data: [0 | 1]
Setting the QMEnable data value to 1 enables the program;
setting it to 0 disables it. |
|
Wted |
Wted.exe
|
See IWAR. |
|
Wtm |
Wtm.exe
(FileFreedom.net) |
Part of the FileFreedom
file sharing and downloading program. We do not yet know its
exact role.
Recommendation :
We can only recommend to leave it alone as we do not know what
it does exactly. |
|
Wtoolsa
TB_Setup,
WinTools,
Wsup,
Wtoolss |
WtoolsA.exe
TB_Setup.exe,
WinTools.exe,
Wsup.exe,
WtoolsS.exe
(???) |
Nightmarish set
of tasks and services which form part of a Trojan horse virus
which has been infecting large amounts of users since May 2004.
“Wtoolsa has caused an error in Kernel32” is the most
common complaint, along with 100% CPU utilization, and extremely
sluggish Internet access as a result of these tasks continually
communicating, or attempting to communicate, with some server
out on the Internet. While we are not sure how users get
infected, most users we have come across also used KaZaA or some
other file sharing program. At the time of writing,
28‑May‑2004, this Trojan is not detected by most antivirus
software. All the files, except for TB_SETUP, are installed
in the C:\Program Files\Common Files\ WinTools folder.
This has made many users think that the culprits were the people
from WinTools.net but that is absolutely not the case.
Recommendation :
You need to get rid of this software, quickly ! Do as follows
(print this before you start) :
1) Restart your PC into Safe Mode (earlier versions of this
virus could be removed without this step, but the current
versions need to be removed while in Safe Mode). To boot your
PC into Safe Mode repeatedly hit F8 after turning your
PC ON from cold till you get a menu where one of the options is
Safe Mode.
2) Start The
Ultimate Troubleshooter in Safe
Mode.
3) On the Tasks tab of TUT terminate each of the
following tasks if present : TB_Setup, WinTools, Wsup,
WtoolsA, WtoolsS.
4) If you are on Windows 2000/XP/2003, switch over to the
Services tab and stop the following service if found (and
if it is running) : WinTools for IE service (also
listed as WToolsS). Next, set the Startup Mode of this
service to Disabled.
5) Switch over to the Startups tab, right-click on
each of the following startup entries, if present, and run the
Delete from the hard disk the file that this startup
points to menu option : TB_Setup, WinTools, Wsup,
WToolsA, WToolsS.
6) Next, on the same tab delete every startup entry associated
with any of these programs : TB_Setup, WinTools, Wsup,
WToolsA, WToolsS.
7) Restart your PC into Normal Mode and go and delete the
WinTools folder in C:\Program Files\Common Files.
8) Manually update your antivirus software and run a full virus
scan of your PC.
9) Go to “Add/Remove Programs” in the Control Panel
and remove WinTools Easy Installer and WinTools for
Internet Explorer 2. If Windows tells you that the software
has already been deleted and would you like to remove the entry
from “Add/Remove Programs”, answer Yes.
10) Finally, download SpyBot from our
Downloads
library, install it and run a full inspection and cleanup of
your PC.
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WTouchService |
WTouchService.exe
(Wacom
Technologies) |
Wacom
Touch Screen Service. Service
installed under Windows XP/Vista/Windows 7 by the drivers
for Wacom’s graphics tablets. This service is the interface
between you, the user, and the tablet : it interprets every
touch of the screen that you do and sends them to Windows or
whichever program you are currently running.
Recommendation :
Essential for the proper functioning of your
graphics tablet as without it your touch screen will stop
functioning – Leave alone therefore.
This background service normally uses 5Mb to 6Mb of memory. |
|
Wtsit |
Wtsit.exe
|
See
WINSERVN. |
|
Wtstr |
Wtstr.exe
|
See
WINSERVN. |
|
Wuauboot |
WUAUBoot.exe
(Microsoft) |
Microsoft Post Boot
Auto-Update task for Windows Millennium Edition. WUAUBOOT does
pretty much the same job as WUAUCLT below, except that it tries
to auto-update your PC a few minutes after it has successfully
booted up and only if it is able to find an opened connection to
the Internet. If it does not find a connection to the Internet,
it terminates. In short, WUAUBOOT works at boot-ups while
WUAUCLT works on an internal hard coded repeat timer (24-hours).
Recommendation :
We recommend against having any sort of AutoUpdate
feature turned ON for operating systems. If your system works,
do not fix it. Updates should be manually controlled as
the downside, if something goes wrong, is potentially an
unusable PC. Turn OFF Automatic Update as follows :
"Start \ Settings \ Control Panel \ Automatic Updates \ Turn OFF
automatic updating". Then reboot your PC. |
|
Wuauclt |
Wuauclt.exe
(Microsoft) |
Microsoft
AutoUpdate for Windows ME/2000/XP. Whenever you connect to the
Internet, WUAUCLT checks the Microsoft website for updates to
Windows Millennium Edition.
Recommendation :
We recommend against having any
sort of AutoUpdate feature turned ON for operating systems. If
your system works, do not fix it unless there is a major
security update released by Microsoft as a result of a virus
outbreak, in which case do a manual Windows Update (if
you do not have a Windows Update icon, simply go to
www.windowsupdate.com to
do a Windows Update). Updates should be manually controlled as
the downside, if something goes wrong, is potentially an
unusable PC – we recommend doing a manual Windows Update once
every two months or when there is a major new virus;
this statistically lessens the chance of you picking up a
Windows Update that causes problem as, in most cases, you will
be picking up the update a few days after it has been released
when Microsoft will have had the chance to correct what may have
been a disastrous first release of the update. Always backup
your critical data (documents, emails, etc..) before doing a
Windows Update. To turn OFF Automatic Windows Updating, do as
follows :
Windows ME : “Start \ Settings \ Control Panel \
Automatic Updates \ Turn OFF automatic updating”. Then
reboot your PC.
Windows 2000 : “Start \ Settings \ Control Panel \
Automatic Updates”. Uncheck “Keep my computer up to
date”.
Windows XP : “Start \ Settings \ Control Panel”
or “Start \ Control Panel” depending on how you have XP
configured. Then, double-click the SYSTEM icon. Next,
choose the Automatic Updates tab and uncheck
“Keep my computer up to date”.
Note :
December 2004 – recent Windows Updates have resulted in this task never disappearing from the Task List even when all
Automatic Updates have been turned OFF. This is fine – Automatic Updates will still stay OFF if that is what you have
set them to. |
|
Wucrtupd |
WUCrtUpd.exe
(Microsoft) |
Windows Update Critical
Update Notification. This will appear in your Task List if you
did a Windows Update at some stage and installed the "Critical
Update Notification" component. In some versions this
process is scheduled to run every 5 minutes and you cannot
change the schedule (under Windows 98 you can get round it with
the "sucrtupd" technique, but not under other versions of
Windows).
Recommendation :
Do not walk, run to your "Add/Remove Programs"
icon in the Control Panel and immediately de-install
Microsoft Windows Critical Updates Notification. The
consequences of some Microsoft Critical Updates have been such
that the last thing you need is something to remind you, and
therefore entice you to update your Windows environment with the
very latest bug fix (which is what critical updates really are)
from Microsoft. It is not just that some of those updates have
been quite simply disastrous (remember May/June 2002 ?), it is
also that too often for our liking, the full consequences of
installing some of those updates are not always clearly spelt
out by Microsoft. Yes, some of those updates are needed from a
security point of view, but in 98% of cases if you either run a
good firewall or your PC is configured securely, then you are
protected anyway, so do not fix what doesn’t need fixing.
It is best that you simply do a Windows Update once every two or
three months, say, and only at times when you do not require
your PC urgently in the following 24 hours ! Finally, quite
aside from the above, WUCRTUPD is also sometimes responsible for
illegal operations, 3-seconds mouse freezes, WULOADER error
messages, and Invalid Page Faults in KERNEL32. Have we said
enough ? |
|
Wuloader |
WULoader.exe
(Microsoft) |
Microsoft’s Windows Update
Critical Update loader. This task will only appear in your Task
List if you installed the Microsoft Critical Update Notification
(via a Windows Update in most cases). In addition to the well
publicised "Invalid Page Fault" problems with WULOADER,
two other downsides are that WULOADER by default accesses the
Microsoft website every 5 minutes and, when it is running,
ScanDisk and Defrag will restart endlessly and will not be able
to complete.
Recommendation :
De-install Windows Critical Update Notification via the
"Add/Remove Programs" icon in the Control Panel. You are not
missing anything. Simply run a Windows Update once a month to
see if there are some critical updates you should install.
Note, before you install a critical update, check with us first
to see if that update is "safe", otherwise, as has sometimes
happened with Microsoft updates, your PC could end up
critically disabled. |
|
Wupdated |
Wupdated.exe
(???) |
You have the
W32.HLLW.Moega or the Backdoor.Sdbot.Z \
Backdoor.Sdbot.ht virus. |
|
Wupdater |
WUpdater.exe
(KeenWare???) |
We have little
information on this task except that it is responsible for popup
and popunder advertisements and frustrating shutdown problems
whether the PC either fails to shut down properly, or the
end-user gets “Wupdater not responding” errors. We do
not at this stage know the various ways in which it finds itself
on someone’s PC, except that on the odd occasion that we have
come across it the end-user had recently installed a screensaver
they’d downloaded from the web.
Recommendation :
Delete from the Startups tab of The
Ultimate Troubleshooter and then use SpyBot from our
Downloads library to completely rid yourself of this pest
(alternatively, you can get rid of it manually by looking for
WUPDATER.EXE and deleting the folder that contains this file). |
|
Wupdt |
Wupdt.exe
(???) |
You have the
Backdoor.Imiserv virus. |
|
WW
WeatherWatcher |
Ww.exe
(Singer’s Creations) |
You have the
Weather Watcher program currently open or running
in the System Tray (or set as a startup task). |
|
Wzcsldr
Wzcsldr2
ANIWZCS2Service |
WZCSLDR.exe
WZCSLDR2.exe
(Alpha Networks) |
Alpha
Networks’ Wireless Zero Configuration Service Loader.
This is the driver for the wireless PCI, PCMCIA (PC
Card), or USB network adapters made by the Taiwanese OEM
manufacturer Alpha Networks Inc in which, at the time
of writing, 29‑May‑2005, D‑Link is a major shareholder.
As an OEM manufacturer Alpha Networks designs and manufactures
connectivity products for other companies to put their own
badges, branding, and packaging on those products. This means
that you will find this particular driver installed by the
installation CDs of a number of wireless brands, amongst them :
AT&T, Blitzz, Cellvision Systems, Conceptronics, D‑Link, and
U.S. Robotics.
Recommendation :
This is the main driver for your wireless network card; it will
not work without it. Leave alone therefore. |
|
Wzqkpick |
Wzqkpick.exe
(WinZip
Computing)
|
Introduced
with WinZip in version 8.1. This is the System Tray icon
task which enables you to start with WinZip from the System
Tray.
Recommendation :
If you do not want the WinZip icon to clutter your System
Tray, open WinZip, choose the "Options \
Configuration" menu option, then choose the "System"
tab, and then take the tick off the "Include WinZip
Quick Pick in the taskbar tray" option.
|
|
All of the tasks below, and many more, although not detailed on this page, are explained in full in The Ultimate Troubleshooter.
The Ultimate Troubleshooter (TUT), has the full database in a remarkably easy and pleasing interface which makes the process of fine tuning your PC, or troubleshooting your computer's problems, a snip. Get it here.
W32_ss.exe, W32tm.exe, W32Time Service, W3sqlmgr.exe,
W3wp.exe, Wab.exe,
Wacom_Tablet.exe, Wacom_TabletUser.exe, Wallpapertoy.Exe, WinterWalltoy.exe, Washer.exe,
WasherSvc.exe, WashIdx.exe, Watchdog.exe,
Wauclt.exe, Wbjob.exe, Wbscheds.exe,
Wbtray.exe, WCU.exe, WDBtnMgr.exe,
WDBtnMgrSvc.exe, WDBtnMgrUI.exe, WDFSvc.exe, Wdns33.exe,
wdsvc.exe, WeatherLink54.exe, WebClient Service, Webproxy.exe,
W11150.exe, Webshots.scr, Wfdmgr.exe,
WG111.exe, WG111CFG.exe, WG111v2.exe,
WG111v3.exe, RTLWAKE.exe, RTWLAN.exe,
WG511WLU.exe, GEAR511.exe, WGATray.exe,
WGRU.exe, Wid32.exe, WiFi SiStr.exe,
WiFiMsg.exe, Wimsqaad.exe, Win.exe, Win24.exe,
Win32bat.exe, Win32lib.exe, Win32exec.exe,
Win32server.exe, Win32server.scr, Win32xpsys.exe,
Winamp.exe, WinAV.exe, Winaw32.exe,
Winboot_ini.pif, WinCal.exe, Wincalc.exe,
Wincfg32.exe, Windates.exe, WINDLHHL.exe,
Windll2.exe, Windll32lib.exe, Windns32.exe,
Window.exe, Windows_kernel32.exe,
WindowsFirewall.exe, WindowsSearch.exe,
WindowsSearchFilter.exe, WindowsSearchIndexer.exe,
Windowz.exe, Windrive.exe, Windsns.exe,
WinDVD.exe, WinDVD98.exe, Winerdir.exe,
WinFIX1.0.vbs, WINFRW.exe, Winhelp.exe,
Winhlp.exe, Winhlp32.exe, Winhop32.exe,
Winhost32.exe, Wini.exe, Winicfg32.exe,
Wininfo.exe, Winit.exe, WinKey.exe,
Winldra.exe, Winlibs.exe, Winligon.exe,
Winlink32.exe, Winload32.exe, Winlog.exe,
Winlog0n.exe, Winlogin.exe, Winlogon.cab.exe,
Winlogon.scr, Winlogonn.exe, WinMail.exe,
WinMem.exe, WinMem.exe, WinMemOpt.exe,
Winmine.exe, Winmon.exe, WinMX.exe,
Winmysqladmin.exe, WinNT.exe, Winoa386.mod,
WinPatrol.exe, Winpm-32.exe, WinPop.exe,
WINPROJ.EXE, Winprotect.exe, WinRAR.exe, Wins.exe,
WinSCP.exe, Winserv.ila, Winserver.exe, Winservices.pif,
Winsfc.exe, Winshellb.exe, Winshost.exe,
Winsock.exe, Winsock32.exe, Winss.exe,
Winssnotify.exe, Winstall.exe,
WinStylerThemeSvc.exe, WinSvc.exe, Winsys.exe,
Winsys32.exe, Winsys33.exe, Winsys4.exe,
Winsystem32xp.exe, Wintask.exe, Wintems.exe,
Wintime.exe, Rundll32.exe, Winup2date.dll,
Winupd.exe, WinUpdater5.0.vbs, Winupdates.exe,
Winupdsv.exe, Winuser.exe, WinUsr.exe,
WinVNC.exe, Winvnc4.exe, WinVNC5.exe,
Winxpro.exe, Winzip.exe, WinZip Quick Pick.exe,
WinZip_TMP.exe, WinZip32.exe, WirelessDaemon.exe,
WiseUpdt.exe, Wisptis.exe, WkDStore.exe,
Wkfxi.js, Wkssvc.exe, WLan.exe, WLan111T.exe,
Wlancfg.exe, Wlancfg.exe, Wlancfg.exe,
Wlancfg2.exe, Wlancfg4.exe, Wlancfg5.exe,
Wlancfg8.exe, WLanCfgAG.exe, WLanCfgG.exe,
WLanMon.exe, WLanMonitor.exe, WLANPRO.exe, WLANSTA.exe,
WLIDSvcM.exe, WLKeeper.exe, WLM.exe, WLmail.exe, WLMon.exe, WLService.exe,
WLSetupSvc.exe, WLTRAY.exe, WLTUser.exe, WMDC.exe, WmdHost.exe,
WmdSync.exe, Wmedia16.exe, WMedia32.exe,
WMIADAP.exe, WMIAdapt.exe, Wmiapi.exe,
Wmiprvsw.exe, Wmisg.exe, Wmlaunch .exe,
Wmon32.exe, WMP11CFG.exe, WMP54G.exe,
WMP54GS.exe, WMP54GSv1_1.exe, WMP54Gv4.exe),
WMP54GX.exe, WMPNetwk.exe, WMPNSCFG.exe, Wmsct.exe,
WN111.exe, WN311B.exe, WN311BFCS.exe, WN511B.exe, WN511T.exe,
WNDA3100.exe, Wnetlogin.exe, Wnetmgr.exe,
WORDPAD.exe, Wordpad.exe, Wordpro.exe,
WORDVIEW.exe, WorkRave.exe, Worm.exe, Wpabaln.exe, WPC11Cfg.exe,
WPC300N.exe, WPC54Cfg.exe, WPC54GX4.exe,
WPC55AG.exe, WPC55AGV2.exe, Wpn111.exe,
WPN511.exe, WPN511FCS.exe, WPNT511.exe, Wpwin8.exe,
Wpwin9.exe, Wpwin10.exe, Wpwin11.exe,
Wpwin12.exe, Wpwin13.exe, WRConsumerService.exe, WRSSSDK.exe, WSASrv.exe, WSCommCntr1.exe,
WSCSvc service, Wserver.exe, WsftpCOMHelper.exe, WSFTPPRO.exe, WSJAlerts.exe, Wspsrv.exe, Wstat32.exe, Wsys32.exe, WtijqB2.exe,
WTouchService.exe, WTouchUser.exe, Wuamgrd.exe, Wuamngr1.exe, Wuamngr1.exe.exe,
Wuaucrlt.exe, Wuauserv Service, WUDFHost.exe, Wudpcom.exe, Wupd.exe, WUpdates.exe, Wupdmngr.exe, Wupnp.exe, WUSB11B.exe, WUSB11CFG.exe, WUSB12CFG.exe,
WUSB300N.exe, WUSB54G.exe, WUSB54GC.exe,
WUSB54GR.exe, WUSB54GSC.exe, WUSB54Gv2.exe, WUSB54Gv4.exe, WUSB54Gv42.exe, WUSB54GP.exe, WUSB54GPv4.exe, WUSB54GS.exe, WUSB54GSv2.exe,
WUSB600N.exe, WVapFM.exe, wwDisp.exe, WWE DIVAS.exe, WWeb32.exe, Wwin32.com, wwSecure.exe, Wxtide32.exe, WZCBDLS.exe, Wzip32.exe.
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September 2009
May 2009
October 2008
September 2008
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February 2008
September 2007
August 2007
June 2007
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May 2007
January 2007
2006
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2005
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2004
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